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Support

Help centre

Answers on profiles, bookings, payouts, promotion and safety.

Getting started

Create a profile, pick your categories, upload three pieces of work and publish a press kit. Profiles above 80% completion get roughly three times the booking enquiries.

Bookings and contracts

Every booking moves through inquiry, negotiation, contract, milestones, deliverable approval and release. Use the Studio bookings tab to track status and raise a dispute if something goes wrong.

Payouts

Balances become available after the approval window closes. Payouts run on a scheduled cycle to your connected account, with invoices and receipts generated automatically.

Promotion

Build a campaign in seven steps on the Promote page. All campaigns pass ad review before delivery and appear labeled as sponsored wherever they run.

Safety and reporting

Report any content, listing or message from its overflow menu. Reports go to a human moderator, appeals are logged, and every decision is written to the audit trail.